Apr 25, 20202 min
Updated: Aug 12, 2020
Welcome to set-techie, today we will discuss about new beta Power BI connector made available for Microsoft Teams.
“ Now you can develop your reports and create stats to influence your next preventive action”
Microsoft has created some basic dashboards by default and made available as beta for now, also you can create your own if needed.
CQD Helpdesk Report
CQD Location Enhanced Report
CQD Mobile Device Report
CQD PSTN Report
CQD Summary Report
CQD Teams Usage Report
CQD User Feedback Report (Rate My Call)
All of these dashboards have multiple pages with options to choose the data you need.
“now let us understand by performing”
As I am recording video, I will provide steps for you to achieve the similar results:
Step 1: Use PowerBI Desktop App on Windows 10. (Install PowerBI Desktop application)
Step 2: Download the connector from below link:
Download Microsoft Call Quality Power BI Connector
Step 3: Check folder path exist or not:
"C:\Users\<your user name>\Documents\Power BI Desktop\Custom Connectors"
If exist, you can extract files from downloaded folders to here or create a directory and extract all here.
Step 4: If the connector file is a *.mez file, you will also need to adjust your security settings as described in the custom connector setup documentation.
Step 5: Open the PowerBI desktop app and try to get the data. Rest of the steps are defined in the video above.
Try to understand top hit users, fix issues proactively.
Fix network issues if round trips are more. (Location Data will help you)
Minimize the PSTN usage by establishing federations.
Total Adoption rate within organization.